Understanding subscriptions in Orb
Last updated: September 13, 2024
What are subscriptions?
Subscriptions are recurring plans that define the ongoing relationship between customers and a set of prices over a period of time. They specify the billing cycle anchor and renewal terms and include various customizable elements like trial periods or pricing overrides. Subscriptions provide a framework for managing regular customer interactions over time.
Key features of subscriptions
Subscriptions exist in active, upcoming, or ended states based on their lifecycle. Businesses can define the duration between invoices, with billing periods starting from the subscription’s creation date and anchored to specific points in the month or year. Advanced features include trials, automatic renewals, and backdated cancellations. Subscription plans can also handle prorated billing for changes mid-cycle and offer flexibility with overrides or custom pricing. This allows companies to tailor subscription plans to customer needs